Question 1

What is a visitor pass management system?

Accepted Answer

A visitor pass management system registers guests, notifies hosts, records approvals, tracks who is on-site, and closes each visit with a searchable digital pass and audit trail.

Question 2

Can GuestPass work without internet?

Accepted Answer

Yes. Gate teams can continue core check-in work when connectivity drops, and records sync after the connection returns.

Question 3

Do we need special visitor-management hardware?

Accepted Answer

No. GuestPass is designed to run on standard Android phones or tablets, with a web dashboard for administrators.

Question 4

Can visitors pre-register before arrival?

Accepted Answer

Yes. Expected visitors can receive a secure QR pass so the entrance team can verify and admit them faster.

Question 5

Does GuestPass support multiple locations?

Accepted Answer

Yes. Administrators can monitor visitor activity, users, entrances, and records across multiple sites from one dashboard.

Question 6

How much does GuestPass cost?

Accepted Answer

GuestPass is one monthly price by the number of units the gate serves: KSh 3,500 up to 50, KSh 8,500 up to 150 and KSh 16,000 up to 300, with unlimited visits and alerts. Every workspace starts with 14 days free.

Question 7

Where is GuestPass available?

Accepted Answer

GuestPass is available worldwide. Core check-in, in-app and email approvals, live visitor status, and reporting work across regions; SMS availability varies by country.

Arrival notified, approved.Checked out when they leave.